By connecting people, processes, and technologies across the value chain, executives and plant managers can gain a deeper understanding on the impacts of their decisions. This is especially true in Reliability and Warranty Management. Strategic quality processes implemented by companies will not only create significant long-term improvements in the warranty reserve, they will lead manufacturing companies to greater business performance. This presentation on Warranty Management covers the following: Trends in Manufacturing The Impact on Warranty Management Building a Model Operational Excellence Key Recommendations for Warranty Management At an industry event hosted by AIAG, LNS Research President and Principal Analyst, Matthew Littlefield, provided his expertise and insight to automotive executives.