Innovation and technical expertise are essential for creating successful products in the life sciences industry, but an unintended drawback of this creative mindset when applied to in-house software development can manifest in unnecessary system complexity that slows communication.
This Executive Case Study focuses on the operational benefits derived from implementing a comprehensive document management system at Vertex Pharmaceuticals.
LNS Research spoke with Vertex in order to gain insight on the following questions:
- What were the main drivers behind the decision?
- What were the challenges you faced with making the decision?
- What were the immediate benefits of the implementation?
- What are the next steps in your operational model?