Today, it's been increasingly accepted that successful Quality Management has direct and collateral impacts on all other areas of business performance from suppliers to customers, as well as functional units like Environment, Health & Safety (EHS), Manufacturing Operations Management (MOM), Asset Performance Management (APM), and others.
And just as Quality Management pervades so many aspects of business performance, so too does risk. In this Research Spotlight, LNS Research explores the evolving integration and alignment of Operational Risk Management (ORM), closed-loop quality processes, and supplier quality management. Specifically, LNS Research examines:
- Best practices for progressing Quality Management from a risk perspective and closing the loop on Quality Management
- How ORM affects all aspects of Quality Management and corporate performance
- The increasingly fundamental role of integrated software models to improve interaction between ORM, EQMS, and other aspects of business performance management
- Recommended actions for success